The operator’s note
We have had to solve problems that a better question would have caught at the kitchen table.
- Properties managed
- 30+
- How we learned it
- The hard way
- The company
- First Serve Property Management
Most buyers ignore these questions until the headaches show up — unlabeled panels, frozen lines, 2 a.m. calls, a Sunday with no heat. What you are buying is the intake we built after years of owning properties, and after managing more than 30 of them with First Serve Property Management.
Taking over a house, an apartment building, or an investment property after someone else already owned it is how we learned, the expensive way, what nobody asked. The questions on these briefs came from a working document we actually used on those properties. They are not a generic due-diligence checklist.
Where does the water actually enter the building? Which sink has to drip all winter? Who has the lot contract, and will they still show up after closing? What is the biggest thing residents complain about? Is there a paint formula for the doors, or are you about to match “close enough” on a whole hallway?
People will spend hundreds of thousands of dollars — sometimes millions — and still treat due diligence like a vibe. Listing photos do not tell you about ice dams, root-bound sewer lines, or a fire sprinkler shutoff that nobody can find.
Questions Before Closing is that list, cleaned up into briefs you can fill in on an iPad at the showing. Each PDF adds why the question matters and a field for the answer, because that know-how evaporates the day the seller leaves.
These are field notes. They are not a substitute for a licensed inspector, an attorney, or an engineer. They are the questions we wish more buyers asked while they still had leverage.
Agents: forward a brief to buyers under contract — it’s the list you wish every client brought to the showing. Home Buyer Brief
Questions about the guides: info@questionsbeforeclosing.com