The Apartment Complex Brief
For buildings with units, residents, and a lot that has to get plowed.
Not a generic building scorecard. These are the questions that surface shutoffs, freeze points, staff, snow, and the complaints residents already know.
The questions to ask before you buy a building full of other people’s lives. Staff, snow, shutoffs, resident complaints, and the maintenance that repeats whether or not the rent roll looks pretty.
You are buying doors that have to work on Monday morning. This is the intake we wish we had been handed every time we took over a property.
Written from years of owning properties and managing more than 30 of them with First Serve Property Management.
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Sample questions
A taste of the packet. The PDF includes the full list, why each question matters, checkboxes, and answer fields you can fill on an iPad.
- What is the biggest resident complaint, and what did you do about it?
- Provide employment contracts for anyone who works this property.
- Who clears the lot, and who shovels the walks?
- What recurring work orders come out of the units every season?